Seller Policy

‘SELLER’ here in means Analemma Commerce Private Limited having its registered office at PLOT NO.13, A-308, NAVEEN APARTMENT, SECTOR-5, DWARKA, SOUTH WEST DELHI, DELHI - 110075. ‘BUYER’ herein means any person, party, association, firm, limited company, corporation, etc., who make an offer to the Seller to purchase the products.

Order of Goods

All orders placed by the Buyer shall be in writing and subject to the Seller’s acceptance via a confirmation email when the order is placed. The Invoice will be raised to the Buyer against the order placed and goods supplied in respect to the order needed. The Seller shall however be at the liberty to accept or refuse any order in full or part without assigning any reasons whatsoever. In case of any further assistance or enquiries please contact us; kindly write to us shop.support@philips.com with your order number & issue.

Price

Price shown on the website on the date of placement of orders shall be applicable for generation of payment/ invoice for the products that have been requested. The Seller reserves the right to revise the price on the web-site without any advance notice to the Buyer or without coming up with any reason. The prices listed on the website and final and inclusive of taxes but exclude delivery charges unless otherwise mentioned clearly on the checkout page. Delivery charges are subjected to the amount of order you have placed.

Examination

The Buyer should crosscheck the price, quantity and calculations made in the invoice they receive. In case of any errors, the same should be brought to the notice of the seller immediately.

Intimation of Short Receipt/ Damage:

The quantity of the products recorded by the seller in their final documents shall be the basis for generating invoice and thus the payment. In case of short receipt/damage receipt Buyer shall forthwith intimate in writing. In the unfortunate event that your products are damaged while in transit, kindly contact us within 48 hours. Please write to us on shop.support@philips.com with your order number, issue and digital photograph of damaged goods for us to assess and verify its packaging/condition, and we will arrange for the refund of your payment. In any case, the decision of the Seller will be final.

Applicable Taxes

Any Taxes, Cess or Duties levied by Central, State, Local or any other authority now in force or hereafter be imposed on the sale transportation or supply/delivery of the goods is included in the pricing mentioned on the web-site. The delivery charges will be added when order calculations are made. The prices indicated on the Website are inclusive of all kinds of taxes including GST (Goods and Services Tax). GST is a single tax leviable on the supply of goods and services that is levied on every value addition (through production and services) and is added to a product & sale price. GST on any product has to be paid by the customer.

Quality of Goods

The products received by the customer shall be as per the specifications/ quality mentioned and detailed by the brand. Brand’s laboratory record/ certificate of quality will act as the basis for that.

The goods supplied shall be as per the specifications/quality prescribed by the Brand. For this purpose, the Brand’s laboratory record/ certificate of quality shall be the basis.

Insurance

All arrangements for Transit Insurance and all liability for transit losses shall be decided on a case to case basis and as mutually agreed between both the parties.

Delivery

The delivery of the products shall be made by the seller only at the address mentioned by the buyer at the time of buying. If there is any change in the address, the Buyer needs to notify the seller about the same by dropping a mail to shop.support@philips.com before the order is dispatched. The Buyer shall make all arrangements to receive the products on the date informed by the seller.

Delay in Delivery

The Seller will not be responsible for any delay in delivery beyond their control or in case of any unlikely event, however, they will do their best to ensure quick delivery.

Unauthorized acceptance of Goods

Any unauthorized or unassigned party taking delivery of the products will be criminally prosecuted and held liable for all the cost and charges incurred thereon.

Lien on Goods

The seller shall have lien on the goods that are delivered/ supplied yet unpaid by the Buyer. The Seller shall be entitled to exercise the said lien to recover the products that have not been paid for and will have the authority to sell the same to some other Buyer and adjust the sum so realized against the unpaid purchase price without prejudice to Seller’s other rights and remedies to recover the outstanding dues or other dues.

Warranty of Goods

All products are guaranteed to be up to the quality mentioned by the Seller. Any warranties of condition, statutory or otherwise, as to quality of fitness for any purpose is excluded. No claims will be recognized unless notified in writing within 48 hours after receipt of goods. The Seller reserves the right to deal with such goods in whatever is deemed the best way possible. The decision of the Seller will be final.

Severability

If any provision of this contract is found by anybody of competent jurisdiction to be wholly or partly illegal, invalid, unenforceable or unreasonable, it shall to the extent of such illegality, invalidity, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provisions shall continue in full force and effect.

Governing Law

The contract shall be governed by Indian Law. Any dispute arising out of or in connection with the Contract shall be subject to the non-exclusive jurisdiction of the Indian Courts.

Jurisdiction

This sale for purpose of Legal Jurisdiction shall be deemed to have been concluded only at Delhi and only the Courts of Delhi shall be competent to try all cases/suits arising out of the sale by the Seller.

Performance of Products

For any queries or best results, you may seek help of our customer care executives. All recommendations are based on in-house tests and information i.e. believed to be reliable. The good’s performance is subject to its handling and the manner of use. Seller is not liable for any damage arising out of mishandling or quite often usage. No representative of ours has any authority to waive or change this provision.

Variation in Terms & Conditions

Any variation in these terms and conditions (including special terms and conditions) shall be inapplicable unless agreed upon in writing by the Seller itself.