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Philips Care Services
This mixer grinder is specially designed by using blades for consistent performance. The power comes from 500W motor gives a smooth and stable operation even when processing toughest Indian food ingredients. Also easy to store in kitchen.
When you are grinding a small amount of ingredients, they may get stuck to the sides of the jar. In that case you must:1.Switch off the appliance
2.Open the jar
3.Remove the ingredients that are blocking the blade unit with a spatula or by adding some liquid
4.Close the jar and switch the appliance on again to ensure that the ingredients are processed equally
1.The appliance may produce some smoke when you use it for the first time. It is normal for a new product to produce an unpleasant smell or emit some smoke when it is first used. This phenomenon stops after you have used the appliance a few times.
2.The appliance may have been running for too long.
Switch off and unplug the appliance immediately
Let the appliance cool down for 60 minutes
Plug the appliance in again and switch the appliance on again
If the problem persists, please contact your local Philips dealer or an authorized Philips service centre.
If you notice gearbox makes unusual noise, read on and find what could cause this and ways to solve it yourself.
Gearbox is cleaned with running water
It could be that you have cleaned the gear drive with running water. It is strictly water-resistant attachment, If water has gone inside then it must damage the lubricant applied on small gears & internal parts.
To solve this, dry the gearbox in direct sunlight before next use.
If the above point does not help, then contact us.
1) You can clean the appliance by wiping the basic unit with a damp cloth and a non-abrasive liquid cleaner.
2) To clean the jars, follow the instructions given below:
Fill the jar with soapy water
Assemble the jar on the basic unit
Use the ‘WHIP’ button 5-6 times
Wash the jar with clean water
Make sure that you dry the jar and lid completely using a towel before you store it
3) You can clean the other attachments like the spatula and removable blades, with your dishes using soapy water.
If you notice mixer jar is jammed, read on and find what could cause this and ways to solve it yourself.
Jar is jammed due to ingredient stuck in movable parts
It could be that Jar is not cleaned after last usage or long time and few ingredients jammed the movable parts of Jar like coupler, blade.
To solve this, switch off the appliance, de attach the Jars from Machine and clean thoroughly according to the cleaning instructions.
If the above point does not help, then contact us.
The appliance is equipped with an ‘Overload Protector’ (OLP) Switch
If the overload protector switch is activated, the appliance will cut off the power supply. This may happen if the appliance is run continuously for a very long time or if it is overloaded with ingredients.
To reset the appliance: 1.Unplug the appliance.
2.Remove the jar and look under the appliance.
3.On the bottom of the basic unit you see a red switch (OLP). Press the switch to reset the appliance.
4.Let the appliance cool for 2-3 minutes.
5.Reassemble the appliance, plug it back in and switch it on.
