Used this Philips induction for only a month, and dark burnt-looking patches/discoloration have already appeared around the heating area. This never happened with my previous Prestige or Pigeon inductions. Expected much better surface quality and durability from Philips. Please look into this issue and improve the glass surface quality.
V
Vikesh
Damaged product dispatched
They have sent a damaged product wantedly and there is no proper response for returning it. No one is responding from Philips side to resolve the issue. Not a good product as well.
B
Bhanu
The product appears to have been knowingly dispatched in a damaged condition.
The product was delivered to my home yesterday in damage condition. It appears that the product is currently out of stock, and I am concerned that a damaged product may have been sent because it was the only unit available in stock. I say this because the same model is not available online on any other platform or even on Philips’ own website.
This experience has been extremely disappointing and has seriously affected my trust in the brand. As a result, I have decided not to purchase any Philips products online in the future.
Can I adjust the cooking preset temperature in my Philips Induction Cooktop?
To adjust the cooking temperature we recommend using the manual cooking mode. Manual cooking mode provides better control of temperature.
You may also increase/decrease the temperature within some cooking presets such as Milk/Water, Pressure cook and Roti/Dosa.
The cooking temperature in my Philips Induction Cooktop changes automatically
Some cooking presets (such as gravy) has variable temperature settings. You may notice a temperature change according to the preloaded recipe program.
We recommend switch to manual settings for better control over the cooking temperature if required.
Why does my Philips Induction Cooktop not maintain the temperature when cooking roti?
Preparing roti is different than other recipes since here vessel temperature should be maintained very high at all times and generally larger base vessel is used.
In normal usage, after preparing a few roti, the oversize vessel transfers the temperature to the cooktop surface and the thermal protection circuit discontinue the supply to let cool down the appliance.
As a result, there will be a drop in the temperature of your induction cooktop. This is normal and it happens to make the product safer and a longer life.
Can I immerse the appliance in water to clean it?
No, never immerse the appliance in water or rinse it under the tap.
What should I do before cleaning the appliance?
Unplug the appliance and let it cool down for at least 3 minutes after cooking before cleaning.
What cleaning materials should I avoid?
Avoid using scouring pads, abrasive cleaning agents, aggressive liquids like petrol or acetone, and vinegar on the cooking plate to prevent damage.
How do I switch cooking modes in my Philips Induction Cooktop?
If you wish to switch to a different cooking mode while cooking, stop the induction cooktop and restart it with the other desired cooking mode.