Other uses and disclosures

We may also use and disclose your Personal Data as we believe to be necessary or appropriate:

• To enforce our terms and conditions,
• To comply with applicable law,
• To respond to requests from public and government authorities,
• To cooperate with law enforcement,
• For other legal reasons,
• To protect the rights, privacy, safety or property of us and/or you or others.

In addition, we may use, disclose or transfer your Personal Data to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all, or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Third-party services

This Privacy Notice does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Philips Domestic Appliances Pages link. It is important to note that the inclusion of a link on the Philips Domestic Appliances Pages does not imply endorsement of the linked site or service by us.

We are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other third party such as app developers, app providers, social media platform providers, operating system providers, wireless service providers or device manufacturers, including with respect to any Personal Data you disclose to other organizations, through or in connection with the Philips Domestic Appliances Pages. These third parties may have their own privacy notices, statements, or policies. We strongly suggest that you review them to understand how your Personal Data may be processed by them.

Third-party cookies or other tracking technologies

We may use cookies or similar technologies when you interact with the Philips Domestic Appliances Pages, when you visit our websites, use our social media pages, receive our emails, use our mobile apps and/or connected devices. In most cases, we cannot identify you directly from the information we collect using these technologies.

The data collected is used to:

• Ensure that the digital channel functions properly;
• Analyze digital channel usage, so we can measure and improve performance of our digital channels;
• Connect to your social media networks and read reviews;
• Tailor advertising to your interests, both within and beyond Philips Domestic Appliances digital channels.

You can decline or delete cookies if you wish; while certain cookies are necessary for viewing and navigating on the websites or apps, most of the features will be accessible without cookies. We refer to the Cookie Statement and the Cooke Notice at the applicable touchpoint for more information.

How long will Personal Data be kept?

We will retain your Personal Data for as long as needed or permitted due to the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable considering our legal position (e.g., statutes of limitations, litigation, or regulatory investigations). Upon expiry of the retention period, your Personal Data will be deleted and/or rendered non personal.

Jurisdiction and cross-border transfer

Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Philips Domestic Appliances Pages, products, and services, you consent to the transfer of your Personal Data to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, the courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Data.

If you are in the EEA, your Personal Data may be transferred to non-EEA countries recognized by the European Commission as providing adequate data protection according to EEA standards. In exceptional circumstances, your Personal Data may also be transferred to countries that are not considered adequateby the European Commission. For transfers from the EEA to such countries not considered adequate, we have put in place adequate measures to protect your Personal Data, such as standard contractual clauses adopted by the European Commission.

In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data deleted from our databases, or otherwise let us know the specific nature of your privacy request. For your protection, we may only implement requests with respect to the Personal Data associated with your account, your email address or other account information, that you use to send us your request, and please note we will verify your identity before implementing your request.

Please also note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to submitting your request. There may be residual information that will remain within our databases and other records (e.g. back-up).

If you have opted in and no longer want to receive marketing-related email from us, you may opt-out by clicking the unsubscribe button at the bottom of each promotional email you receive from us. We will comply with your request(s) as soon as reasonably practicable. It may happen you will still receive a limited number of promotional messages, before the opt out is in effect. Please note that if you opt out of receiving marketing-related emails from us, we may still send you administrative messages, from which one cannot opt out.

If you make use of your choices and privacy rights, you may not be able to use, in whole or in part, certain Philips Domestic Appliances Services.

The Philips Domestic Appliances Pages, our products and services are not directed to children, as defined under applicable law, and it is not our intent to process Personal Data from children. It is our policy to comply with the law when it requires parent or guardian permission before collecting, using, or disclosing Personal Data of children. We encourage parents and guardians to take an active role in their children’s online activities and interests.

If a parent or guardian becomes aware that his or her child has provided us with Personal Data without their consent, please contact us.